Access Bank has responded to serious allegations circulating on social media, involving a former contact centre agent accused of secretly recording his female colleagues without their consent.
In a statement released on Monday, the bank confirmed that the matter has been referred to the relevant authorities and that it is cooperating fully with the ongoing investigation.
“Our attention has been drawn to reports circulating on social media regarding an alleged offence involving a former Contact Centre Agent.
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“The matter has been handed over to the appropriate authorities, who are conducting an investigation. We are fully cooperating with them in this process,” the statement read in part.
According to a report by the Foundation for Investigative Journalism (FIJ), the former agent, identified as Stephen Ejezie, allegedly recorded over 400 videos of female colleagues in private settings, including restrooms and changing areas, without their knowledge or consent.
The report further claims that Ejezie hid cameras in sensitive locations and, despite the volume of incriminating material reportedly discovered, has not yet been charged or taken into custody as of the time of publication.
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In its response, Access Bank reiterated its commitment to maintaining a safe and respectful workplace, highlighting its zero-tolerance policy on harassment and breaches of privacy.
“At Access Bank, we uphold a zero-tolerance policy towards harassment and any form of privacy violation. We are also actively engaging with the affected employees to provide all necessary support,” the statement continued.
“The safety, dignity, and well-being of our employees and customers remain our highest priority. We appreciate the concern and support of the public and our stakeholders. For accurate information, we encourage everyone to rely only on updates communicated through our official channels.”
